For managers and leaders

High-Performance and Conscious Workplaces

High-performance organizations facilitate employee involvement, skill enhancement, and motivation, improve the self-confidence and flexibility of the workplace and contribute to improved motivation, and morale. These raise the level of trust and enhance organizational commitment. In this course, we provide valuable tools, strategies and best practices in addition to supporting workplace leaders with a step by step process for creating a high-performance and conscious workplace. We help build strong foundations and create strategies for improvement that covers the whole organization based on its unique business requirements. Expected outcomes include: Employees empowered to achieve the organization’s goals A culture of high energy, excitement, and creativity Production of higher quality products/services using fewer resources and lower organizational costs contributing to create a valued, diverse and involved workforce Improved customer satisfaction with positive impacts on the reputational company brand

Improving Organizational Cultures Companies increase their profitability if they invest in their culture. Culture is a competitive advantage that is not easily replicated and it drives people’s behavior, innovation and customer service. This course will give you insights and strategies you can quickly put into action. You will learn how organizational cultures are formed and how to assess an organizational culture by introducing valuable tools and techniques. You will also gain an understanding of the levels of organizational consciousness and actions required. You will be given practical tips and strategies to improve your organizational culture.

Diversity and Cultural Awareness According to The Society for Human Resource Management (SHRM), culture can have a major impact on productivity, and they state that “employees from different backgrounds are motivated by different incentives and react differently to various management and communication styles”. This course’s objective is to enhance cultural awareness and cultural competence through scientific and experiential methods with valuable information, individual and group exercises, tools, and techniques. Expected outcomes include: Personal enhancement of your skills, knowledge, and self-awareness in your reactions with others. Identify what you can do to become more effective working and living in a culturally diverse environment. Individual awareness and sensitivity to all community members.

Change Management Change is probably the only aspect of business that is certain. Changes in market condition, the competition, consumer expectations, and technology will force you to alter how you run and lead your organization. Just as you are starting to feel comfortable, a disruption of some sort will push you in another direction. Change management is the people side of business transformation and it integrates the transition of people, processes, and technology from the current “as-is” state to a desired high-performing future state. Change management deeply engages staff, supervisors, managers, and leadership across the organization at all levels. This highly practical training course will set you on the path to developing a change management competency within your own organization. It is based on practical experiences and techniques proven in the Fortune 500 global marketplace and the course can be customized to the particular needs and business objectives of your organization. Expected outcomes include: You will understand the impact of change and prepare for the impending change. You will also learn how to deal with resistance, manage difficult change, and become an agent for change. You will be equipped with tools and strategies to find creative solutions and to increase confidence and motivation in your organization.

Mindful and conscious leadership Conscious Leadership is a way of leading people and organizations. It requires self-awareness, personal authenticity, foresight, compassion, and service to others. It requires complete and judgment-free attention to the present moment. This course explores your development as a mindful leader, focusing inward and outward, reflecting on where you have come from and where you are going, what your relationships with others are like, and becoming an effective leader. This course includes active class involvement with mindfulness practices, lots of inspiring conversation in which you raise issues important to you. Expected outcomes include: You will learn to reduce the harm caused by how we communicate to self and others when demands, stress, power struggle, conflicts, challenges, mistakes, and misunderstandings occur. You will be able to create safe, trusting, and productive ways of communicating in challenging times. Renewed consciousness of people in corporations regarding the impact of their communication on well-being, creativity, and organizational performance.

Performance Management New performance management goes beyond an annual review process. With the proper alignment, it can be the engine that drives your organizational performance and ensures a successful business result. This course covers practical techniques and processes for managing employee and team performance which will bring consistency in applying performance management within the business. It will equip managers with the skills and techniques to ensure staff perform to the peak of their abilities and improve the effectiveness of your organization. Expected outcomes include: You will identify acceptable standards of performance and be able to conduct effective reviews of performance, set meaningful performance objectives and manage a variety of employees with diverse levels of performance. This course will enable you to create a development culture with outcome-based conversations that build trust and commitment. It will align employee and organizational goals, reward development, help set boundaries, and handle conflict.

Trust Building Trust is the heart of every relationship, and it’s especially critical in the workplace. A team that doesn’t trust each other never reaches its full potential. In fact, the primary factor affecting employee turnover is whether or not a trusting relationship was developed between the manager and the employee. Trust is the foundation for building a successful organization with higher levels of collaboration, increased creativity, and risk-taking, more effective execution of business strategy, and increased commitment and loyalty to every company. This workshop assists managers in how to build trust to increase engagement, creativity, and commitment. In this course, individuals are able to understand the impact of their behaviors on building or eroding trust and can identify those aspects that need attention to build and maintain trusting relationships. Expected outcomes include: You will acquire tips to strengthen your trustworthiness. Explore how to rebuild trust when it’s broken. You will gain insight into and application of best leadership practices.

Health and Wellness at the Workplace This course will encourage improvement in the mental and physical health of people in an organization. Participants will understand the importance of focusing on their health and wellbeing at work in order to reduce health issues and the implications they have on the working environment. This course will focus on health and wellness promotion concepts, program management strategies, interventions and perspectives of health promotion in the workplace. We will examine why health promotions make sense as a return on investment for employers and provide insight into the process of designing, managing, and evaluating a program. Expected outcomes include: Participants will be given techniques to improve their mental and physical wellbeing and be able to focus on the positive improvements they can make to their daily life in order to increase their health and wellness. They will also be given strategies to develop a workplace health and wellness promotion program and to initiate prevention and promotion strategies.

For staff and managers

Emotional Intelligence Our emotional intelligence affects the quality of our lives because it influences our behavior and relationships. One of the benefits of emotional intelligence in employees is that it helps them understand their own strengths and weaknesses. These employees are able to take feedback and use it in a positive way to improve and grow as individuals. A person with emotional intelligence possesses qualities like self-awareness, self-control, and empathy. High emotional intelligent leaders are able to use their social skills to foster rapport and trust with their employees. In this extensive course, you will gain a greater awareness of emotions, thoughts, beliefs, cognitive distortions and intellectual errors related to EQ. And you will learn strategies and tools on how to identify and manage your own emotions.

Problem-solving In this course, you will learn the problem-solving methodology. You also will understand the steps of the PROBLEM approach and the tools and disciplines that support it. You will learn how to apply this approach to real problems and to select and apply the appropriate tools for the task in hand.

Stress management This course will enable you to consider the management of workplace stress at an individual and organizational level. It will also help you develop and implement effective strategies to prevent and manage stress at work and to improve productivity and personal wellbeing. There will be many opportunities to relate the content to your own work environment and to consider a range of practical stress management techniques.

Anger management Anger is a normal, healthy emotion that can quickly become unhealthy and detrimental if not understood and controlled. Anger management techniques are about controlling emotions and keep negative reactions to a stressful situation/interaction to a minimum. This course includes skill development in resolving problems, being objective, handling angry people and controlling situations so that your anger can be redirected and used productively.

Critical Thinking In today’s society, we experience information overload and are bombarded with messages to believe various ideas, support causes, and lead in a particular way. We should be equipped with critical thinking skills to be able to clearly reason through problems and to present arguments in a logical and compelling way. In this course, you will identify the assumptions needed to analyze a case or problem. You will learn to construct a logically sound and well-reasoned argument through analytical thought systems and creative thinking techniques.

Self-awareness and mindfulness In this course, you will learn in-depth about self-awareness, empathy, and self-monitoring. You will be able to understand your strengths and weaknesses and apply positive thinking skills. You will be able to create a positive self-image.

Improving self-confidence This course will help you gain practical confidence-building techniques to use in your personal and professional life. You will learn how to reclaim control of situations that you feel have slipped away and start performing to the best of your ability. You also will learn strategies to become more confident in handling difficult situations to achieve your workplace and life goals. In addition, you will be able to deal with criticism, confrontation, anger effectively and positively.